Welcome to help & support

If you’re unable to find the right answer please submit a request (using the link at the top of the page) with as much info as possible, including:

  • what the problem is
  • the speed of your internet (to do this click here, pop in username: speedtest and password: letmein and make a note of the speed)
  • what movie or TV show you were watching
  • your Gamertag – if you’re using the Xbox App

Then hit ‘Submit a request’ and we’ll get back to you as soon as possible.

If you’ve already submitted an enquiry, you can check its progress here


blinkbox Support

Dean Mar 25 Updates

Dean Apr 11 Updates


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