FAQs/Switch to Silverlight Video Player

I’m having problems installing Silverlight

Hemanshu Malaviya
posted this on July 13, 2012 10:01

Installing Silverlight:

If you’re having problems installing Silverlight then there are a few simple steps you can take to rectify this.


1.       If you are a Windows Vista user then you may have been prompted for security permissions to watch content on Silverlight.  If you said “No”, then this will have caused the video player to be unavailable.  In order to fix this, you need to change the permissions in your browser settings.

2.       If you had a previous version of Silverlight installed, or you are using Mozilla Firefox, you will need to restart you browser before you can continue watching blinkbox using Silverlight.

3.       For further assistance please either use the ‘Submit a Request’ form above, or you can visit Microsoft’s support centre for further information at: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

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